The Challenge:
Hurricane Helene caused widespread destruction across state borders, complicating NCDOT’s ability to issue Wireless Emergency Alerts (WEAs) beyond state lines and within disrupted or geofenced areas.
Solution:
NCDOT utilized INRIX HELP Alerts to deliver timely, accurate road closure and hazard warnings, adapting their approach to issue preventative alerts and manage complex geofences effectively.
Results:
NCDOT successfully leveraged HELP Alerts to enhance traveler safety during an unprecedented event, gaining valuable insights to improve future coordination and emergency alert strategies.
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