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Traffic Incident Management and Emergency Response: INRIX’s Role - INRIX

Every second counts during traffic incidents and emergencies. First responders and transportation agencies need accurate, real-time information to save lives and keep traffic moving.

INRIX provides quality data and integrated solutions that make quick, effective incident response possible across all phases of incident management, including:

  • Incident Detection
  • Dissemination to Travelers
  • Performance Measurement

Detection Phase: Real-Time Incident Awareness

Traffic incidents can escalate quickly, creating dangerous secondary crashes and corridor-wide delays. INRIX’s incident detection capabilities identify crashes, hazards, work zone impacts, and dangerous slowdowns in real-time, giving agencies the critical awareness they need to respond faster and more effectively.

Our platform monitors queue lengths and end-of-queue locations, tracking whether incidents are bleeding into parallel routes or causing network-wide disruptions. This system-wide view enables agencies to understand the true scope of an incident from the moment it occurs.

Digital map of traffic data and incidents on the road

Dissemination Phase: Getting Critical Information to Travelers

Once incidents are detected, an important next step is alerting affected motorists. INRIX partners with industry leaders to deliver targeted safety alerts when and where they matter most:

Drivewyze Smart Roadways, powered by INRIX data, delivers in-cab, real-time alerts to commercial vehicles approaching hazards. This partnership has grown over 300% in the past year, with over 100,000 unique trucks receiving potentially life-saving alerts each month. Studies show 22% of commercial drivers receiving dangerous slowdown alerts reduce their speeds by at least 5 mph within 30 seconds—helping prevent devastating end-of-queue crashes.

ILOG HELP Alerts Platform enables agencies to send Wireless Emergency Alerts (WEA) directly to motorists, communicate with stranded drivers, and collect critical information for first responders. Whether it’s a multi-vehicle pileup, severe weather, or evacuation orders, HELP Alerts ensures drivers receive vital information, and peace of mind, directly from the agency.

Performance Measurement Phase: Understanding the Impact

INRIX data enables agencies to quickly measure and analyze incident impacts. Our solutions display:

  • Real-time incident locations and durations
  • Queue lengths and temporal queuing patterns
  • Corridor and regional traffic impacts

By analyzing historical incident data, agencies can identify problem areas, evaluate response effectiveness, and optimize their incident management strategies.

Conclusion

Effective incident response leverages multiple phases:

  • Automated detection of incident as they occur
  • Real-time dissemination to affected motorists and commercial vehicles
  • Data-driven performance analysis to continuously improve response strategies and quantify the impacts

INRIX’s suite of incident response tools and data delivers the intelligence and solutions agencies need throughout an incident duration—empowering agencies to reduce the impact of crashes for all of us.

[1] https://inrix.com/press-releases/drivewyzes-smart-roadways-slowdown-alerts-2024/

[2] https://www.scirp.org/journal/paperinformation?paperid=133168